At the Providence facilities, mainly Sacred Heart Hospital you are treated like a child of God. From my perspective as a suffering patient, the staff at Sacred Heart are all and every one Angels.
The quality of care delivered, seems to circle steadfastly around a nucleus comprised of identity and values.
The identity or being-ness at Sacred Heart is altruistic, genuinely generous. The over-riding value is Love. Sacred Heart is a religious mission, a mission primarily of Charity. They lead with their hearts, like I imagine Mother Teresa would have done.
Heart first, like Pope Francis. That’s why everybody calls it “The Heart.”